Our Knowledge Network

It is vital to rely on multiple sources and flows of information. We should always consider our blind spots. Ignorance translates to diminished capacity.

We are practitioners that deliver a powerful compilation of technical skills, social talent and market experience in order to extend to our clients the greatest value for their investment.

We solve business problems.


Appreciative Inquiry overview

Appreciative Inquiry

Appreciative Inquiry (AI) is the search for the best in people, their organizations and the strengths-filled, opportunity-rich world around them. When most models tend to take a deficit approach, the AI methodology attempts to create a fundamental shift in the overall perspective taken throughout the entire change process. It inquires into the organizations strengths, possibilities and successes. AI is a powerful tool for shifting the focus of an organization to something greater than its bottom line.

Source: The Appreciative Inquiry Commons

Lean Six Sigma overview

Lean Six Sigma

Lean helps identify steps in a process that don’t add value and provides tools to eliminate them.  It focuses on reducing waste and increasing process speed.

Six Sigma improves the capability of steps in a process that do add value.  Using a statistical approach, it focuses on reducing unwanted variation and improving the process capability of the value-added steps by spotlighting customer CTQ (critical to quality) requirements.

Source: Xerox Lean Six Sigma

TRIZ & PEM overview

TRIZ & PEM

TRIZ – Theory of Inventive Problem Solving

Inventive Solutions to Hard Problems Using Basic TRIZ and Psychological & Emotional Methods (PEM).

PEM (i.e. Psychological Bias)

  • Fun
  • Out-of-the-Box
  • Divergent Ideation

TRIZ (i.e. Functional Modeling)

  • Focused
  • Work Effort
  • Convergent Thinking

Source: Air Academy Associates, LLC

Change Management overview

Change Management

Change Management is a structured approach for ensuring that changes are thoroughly and smoothly implemented, and that the lasting benefits of change are achieved.

The focus is on the wider impacts of change, particularly on people and how they, as individuals and teams, move from the current situation to the new one. The change in question could range from a simple process change, to major changes in policy or strategy needed if the organization is to achieve its potential.

Source: MindTools.com

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